Key Statutory Rules & Public Aviation Law Summary
Step-by-step statutory rules when your suitcase doesn't arrive on the carousel: filing a PIR at the airport, what replacement items you can buy, and the strict 21-day written notice clock.
- Step 1 at the Airport: Before exiting the baggage hall, obtain a Property Irregularity Report (PIR) reference number from the airline's baggage desk or online portal.
- Step 2 Reasonable Essentials: Under Article 17 and Article 19 of the Montreal Convention 1999, passengers away from home are entitled to reimbursement for reasonable, necessary replacement toiletries, undergarments, and weather/event-appropriate clothing until the bag is delivered.
- Step 3 The 21-Day Written Claim Deadline: Under Article 31(2) of the Montreal Convention, you must submit your written reimbursement claim (with itemized receipts) within 21 days from the date the delayed bag was finally delivered to you.
- If the bag is still not delivered after 21 days from the flight arrival date, Article 17(3) entitles you to enforce your rights as a permanently lost bag up to 1,288 SDR (~€1,600 / ~$1,720 USD).
- How to Claim for a Broken or Damaged Suitcase Within the 7-Day Statutory Window
- Bumped From an Overbooked Flight? Your Immediate Statutory Cash Rights
- Fluggastrechte bei Flugverspätung ab 3 Stunden & Annullierung (EG 261/2004)
- Vos Droits en Cas de Vol Retardé de 3h+, Annulé ou Correspondance Manquée (CE 261/2004)
Public Statutory Information Disclaimer: AeroStatute provides general public educational information regarding Regulation (EC) No 261/2004, UK261, the Montreal Convention 1999, Canada APPR, and US DOT regulations. This tool does not provide formal legal advice or act as a law firm.