Key Statutory Rules & Public Aviation Law Summary
What happens if an airline downgrades you from First, Business, or Premium Economy to a lower cabin class—and why 'extraordinary circumstances' cannot block an Article 10 refund.
- Under Article 10(2) of Regulation (EC) No 261/2004 and UK261, if an operating carrier places a passenger in a class lower than that for which the ticket was purchased, it MUST reimburse a fixed percentage of the ticket price within 7 days.
- Statutory reimbursement tiers: 30% of the ticket price for flights ≤1,500 km; 50% for intra-EU flights >1,500 km and other flights between 1,500 km and 3,500 km; and 75% of the segment price for long-haul flights >3,500 km (Mennens v Emirates, C-255/15).
- Crucially, Article 10 contains NO 'extraordinary circumstances' defense—even if the aircraft swap was caused by weather or a sudden technical issue, the 30%–75% downgrade reimbursement is strictly payable.
- Delayed Checked Luggage Rules under the Montreal Convention (Article 17 & 31)
- How to Claim for a Broken or Damaged Suitcase Within the 7-Day Statutory Window
- Bumped From an Overbooked Flight? Your Immediate Statutory Cash Rights
- Fluggastrechte bei Flugverspätung ab 3 Stunden & Annullierung (EG 261/2004)
Public Statutory Information Disclaimer: AeroStatute provides general public educational information regarding Regulation (EC) No 261/2004, UK261, the Montreal Convention 1999, Canada APPR, and US DOT regulations. This tool does not provide formal legal advice or act as a law firm.